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Contacts for disability support

Student Recruitment

For module, registration or general finance enquiries.

Telephone: 0300 303 5303
Mon to Fri 08:00 - 20:00
Sat 09:00 - 17:00
Email: general-enquiries@open.ac.uk.

Your student support team

For advice about services and support for disabled students.

If you're already a student with the OU, contact an adviser in your student support team. Find their contact details in Contact the OU.

Disabled Student Services

For more detailed queries about modules in alternative formats and specialist equipment.

Telephone: 01908 653745
Mon to Thurs 08:30 - 16:30
Fri 08:30 - 16:00
Email: disabled-student-services@open.ac.uk.

Disabled Students' Allowances

Disabled Students' Allowances and applications information.

If you're a student in England, Scotland, Wales, or Northern Ireland then please look at How to apply for DSA to find the contact details suitable for you.

Please note: If you live in the Republic of Ireland you're not eligible for a DSA, which is funded by the UK government for UK-based students only.

If you need help completing the form telephone 01908 541082 Mon to Fri 08:00 - 18:00.

Useful organisations

Here's a list of organisations that might be able to provide you with extra support. You will need to check whether the organisation covers your area of the UK.

Citizens Advice

They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Telephone: 0345 404 0506
Website: www.citizensadvice.org.uk

Action on Hearing Loss

Action on Hearing Loss provides information and advice, assessments and student support for people who are deaf or hard of hearing.

Freephone: 0808 808 0123 | Free textphone: 0808 0808 9000
Text: 07800 000 360 | Fax: 020 7296 8199
Email: informationline@hearingloss.org.uk
Website: www.actiononhearingloss.org.uk/

DnA (Diversity and Ability)

Provides assistive technology training study skills support.

Email: mail@dnamatters.co.uk
Website: www.dnamatters.co.uk
Telephone: 0800 978 8303

Disabled Students Allowances' Quality Assurance Group (DSA-QAG)

Locate DSA-QAG registered assessment centres near you.

Email: administration@dsa-qag.org.uk
Website: www.dsa-qag.org.uk
Telephone: 0141 227 6771

National Network of Assessment Centres (NNAC)

NNAC provides assessments to determine disabled students' educational and employment support needs.

Open University Students Association

For local support, contact with other students, or to enquire about the OUSET financial assistance scheme.

Telephone: 01908 652026
Fax: 01908 654326
Email:ousa@student.open.ac.uk

Royal National Institute of Blind People (RNIB)

Offers practical and emotional support to those that need help so they can continue living life to the full.

Telephone: 0303 123 9999
Email: helpline@rnib.org.uk
Website: www.rnib.org.uk

Customer services for transcription services

For enquiries about transcription services.

Telephone: 01752 690092
Email: ivybridgetranscription@rnib.org.uk

Students Awards Agency for Scotland (SAAS)

The SAAS administers financial support and provides advice to Scottish students in higher education.

Telephone: 08451 111711
Fax: 01312 445887
Website: www.saas.gov.uk

Volunteer with the OU

If you would like to get involved in volunteering with us you can find more information here.