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Changes to policy and curriculum

Refund and Compensation Policy

Warning: the content within this page reflects the information available to students in the 2019/20 academic year. As such, this information may no longer be factually accurate.

March 2020

In March 2020 a changes was implemented to the Refund and Compensation Policy.

The changes made

  1. An amendment to the contact details

October 2019

In October 2019 a number of changes were implemented to the Refund and Compensation Policy. These changes potentially affect all students.

The changes made

  1. Update to the Scope section to clarify that Microcredential students are not in scope.

Please talk to your Student Support Team if you need any further information. You can find out how to contact them on Contact the OU.