Togetherall 24/7 free, confidential online mental health support
Togetherall is the new name for Big White Wall. The service remains the same and if you’ve used BWW in the past you can continue to do so under its new name.
If you’re struggling to sleep, feeling low, stressed or not coping, current OU students can access free mental health and wellbeing support through our partnership with Togetherall.
The Togetherall website provides a safe, totally anonymous online space to air concerns, explore your feelings and learn how to self-manage your mental health and wellbeing. Some 93 per cent of members report feeling better because of using the service. It’s available to you 24 hours a day, seven days a week.
How to register
To join Togetherall’s supportive online community, you’ll need to follow these steps to register:
- Go to Togetherall.
- Select 'Register' or ‘Join Us’.
- Click on the box headed ‘I’m from a university or college'.
- Enter your OU email address (provided with Microsoft 365).
- Enter your details and click ‘Sign up’.
- You'll be sent an email to verify your email address. Click on the link to activate your account.
You can then choose an anonymous username for your time on the site. If you don't know what your OU email address is see Your OU email address.
Togetherall provides a range of resources including guided support courses and a peer support network. Not all students will find that a peer support network meets their needs and may find some of the discussions difficult. In these circumstances, we would advise avoiding the ‘talkabouts’ and the ‘wall’ which host these self-help discussions.
If you're in crisis, feeling desperate or have thoughts of suicide you should contact your doctor or mental health professional.
If you have queries about your study, please contact your student support team. The staff at the Togetherall are there to help you with wellbeing but can’t answer specific questions about The Open University or your studies with us.
If you use this service, we would be interested to know what you thought of it by completing this anonymous survey – Togetherall user experience feedback