THE OPEN UNIVERSITY SYSTEM STATUS

Information about the availability of The Open University’s core IT systems


If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.



IT systems are running normally
Information about the availability of The Open University’s core IT systems

Major Incident

Operational

Apprenticeship Portal

Operational

Broadcast Partnerships (BBC) website

Operational

Ceremony booking

Operational

Dashboard

Operational

eTMA submission system

Operational

External Network

Operational

Help Centre website

Operational

iCMA access

Operational

Library Services

Operational

Module websites

Operational

Online rooms

Operational

OpenLearn

Operational

Registration websites

Operational

StudentHome

Operational

Telephone service

Operational

TutorHome

Operational

Tutorial booking system

Operational

Other services

Operational

Protection against Distributed Denial-of-Service attacks

Operational

Test

Operational

Scheduled Maintenance

SAP Integration Suite - UpgradePlanned Maintenance

Schedule

May 18, 2024 9:00PM - May 19, 2024 1:00AM BST

Components

Apprenticeship Portal, Module websites, Registration websites, StudentHome, TutorHome, Other services

Description

Intermittent downtime is planned from Saturday 18th May at 21:00 through to Sunday 19th May at 01:00 . You might experience short disruptions during the planned maintenance window. The following systems will still be available however there may be disruption to non-ERP services which are used by these systems during this window: • Identity (IAM) - Services affected are supporting Registrations, Password Reset and Unlock Account functionality only. CDC is unaffected. • Apprenticeships • StudentHome • TutorHome • VLE - Services affected are related to staff facing functionality only. • Webchat • SpecialCircs • AskHR • CAMEL

The Open University

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